How to remove direct deposit

All changes to banking information must get processed through our payroll processor ADP.  If you would like to stop receiving direct deposit and receive paper checks instead, follow the steps below.

NOTE: this does not apply to Daily Pay users.  All direct deposit updates must go through Daily Pay if you are enrolled.

Steps to take:

1. Start by logging into your IntelyCare mobile app and opening the menu located at the top left of your screen.
   
   
    
2. From there, select the Tax, Direct Deposit, & Paystubs (ADP) option.  If it is your first time entering direct deposit, you may see a popup advising you of how ADP works.
   
3. From the ADP view, you will need to open the menu located at the top left of your screen.
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4. Choose the "Pay" option.
   
5. From here, you will need to scroll down to the direct deposit section.
   

6. From the direct deposit section, select "manage direct deposit" to open the details.
    

   IMPORTANT: If you have DailyPay, you will see an account named "DP Do Not Touch". If you change this, it will prevent DailyPay from working properly.

   

7. Select "Edit" on the bank account you want to remove.
   
8. Scroll down to the bottom of the page.
   
9. Select the "Delete Account" option.