The below information relates specifically to IntelyCare's DailyPay setup. You can read the general DailyPay FAQ here.
To reach out to DailyPay directly, please call 1-866-432-0472.
What is DailyPay?
DailyPay is an app-based service that allows you to access your pay on-demand. You can track your daily income with updates after every shift you work (free), access earnings before payday (see below), automatically save a portion of your paycheck (free), and get one-on-one financial coaching (free).
Do I have to sign up for DailyPay?
No. DailyPay is a benefit offered to all IntelyPros, but it is not mandatory that you enroll in the program.
What does DailyPay cost?
There is no charge to download the DailyPay app and use most features. The only charges are for transfers before payday. Think of DailyPay like an ATM that lets you access your pay early. As of November 17th, 2022, it is free to transfer earnings next-day and $3.49 per transaction to transfer earnings instantly. After every ten transfers, your next transfer is free!
What is my Available Balance?
Available balance is the money you have access to through DailyPay. It is calculated based on the amount of hours you worked in the current pay period, minus any withholding.
For the first three pay periods you are using DailyPay, you will have access to 60% of your gross pay. After this period, DailyPay continuously reviews all deductions and garnishments that impact your paycheck to determine if that percentage is safe to increase. All other earnings will be applied to direct deposit on pay day (after taxes are applied)
When do new shift earnings post in my Available Balance?
If you check in on time, check out on time, and have the supervisor sign off on your shift, your shift earnings will be posted within hours. Failure to do any of these things could result in a delay.
Will all my overtime earnings all be available in Daily Pay?
Due to varying state mandates related to overtime, overtime earnings will not be available in Daily Pay. However, you will receive earnings for overtime hours worked at straight time in Daily Pay, additional overtime earnings will be calculated and payed out in your weekly direct deposit transaction.
Is DailyPay a loan?
DailyPay is not a loan. The amount of money that you have access to is based on your approved hours – meaning that you have already earned this money, it just hasn’t been paid out to you yet.
What’s the maximum and minimum dollar amount I can transfer in a day?
You can transfer your entire Available Balance in a single day, up to $1,000. The minimum is $5.
What happens on payday?
On payday, you will receive your net earned pay, less any early transfers and fees. If you make no transfers during a given pay period, your entire available balance will be deposited into your bank account on your regular payday.
How do I connect DailyPay to my bank account(s)?
You can easily add bank information for direct deposit. Next-day transfers and payday transfers go through direct deposit. Instant go to a DailyPay debit card. You can have multiple accounts (checking and savings) for direct deposit.
IMPORTANT: Next-day transfer requests must be placed by 5:30pm EDT.
Will my bank statement look the same?
If you are using DailyPay, you will see "Wells Fargo" on your statement rather than "ADP."
Comments
5 comments
do you pay time in a half if you work a double shift in one day
is there time and a half for working a 16 hr shift ???
I download DailyPay app but it keeps saying can’t find my account what do I do
If you haven’t received one paycheck DailyPay won’t have your information til after than you can try again.
How do I sign up for daily pay?
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