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  2. Applicants

Applicants

FAQ's

ADP

  • Go Paperless with ADP
  • How to Download the ADP APP

Application + Onboarding

  • Acute Application
  • Certified Medication Aide (CMA) Shifts
  • Do I need a Flu Shot?
  • Dress Code
  • How do I request a drug test?
  • How does the I-9 Process Work?
See all 17 articles

Background Checks

  • Background Checks by State

COVID-19

  • COVID-19 Vaccine FAQ
  • COVID Medical/Religious Exemption Forms

Frequently Asked Questions

  • IntelyCare Contact Information
  • Does IntelyCare Process Work License Renewal?
  • When will I get Paid?
  • How do I access my pay stubs?
  • What is a credentialing passport?
  • My Shifts are Locked
See all 11 articles

How To's

  • Releasing/Calling Out of a Shift
  • Accepting a Shift
  • Basic App Troubleshooting
  • Customizing or Turning Off Notifications
  • Employment Verification - Using The Work Number
  • How do I update my address in the App?
See all 12 articles

Payroll

  • Daily Pay FAQ
  • Do you offer 401k?
  • Do you pay time and a half for holidays?
  • How do I enter my Direct Deposit?
  • How long does it take to get my paper check?
  • How to complete or update tax filing (W-4)
See all 8 articles

Shifts

  • Can a facility force me to stay?
  • Contract Assignments
  • Does Intelycare offer overtime?
  • How are pay rates decided?
  • How soon can I pick up shifts?
  • Is there a minimum shift requirement?
See all 8 articles

Taxes

  • W-2 FAQ
  • Where can I find my W-2 online?

Do you still have questions? Call us at 617-971-8344 between 5 AM and 1 AM, email us at careteam@intelycare.com, or chat with a live agent 24/7.


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