How long does it take to get my paper check?

When will my Check be Mailed?

Paper checks are mailed out on Friday through the US Postal Service. 

Typically, checks are received at the beginning of the following week.  However, it can take 3-5 business days to arrive, depending on the mail service.

Questions on this topic are handled by ADP's IntelyCare Service Center.  IntelyPros will need to reach out to the Service Center directly.

How do I contact the Service Center?

• Toll Free Number: 844-944-4222
• Email: [e-mail]

When is the Service Center Available?

• Hours of Operation: Monday through Friday, 8:00 AM to 8:00 PM EST
• The Service Center is unavailable on the following holidays:
  • New Year's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day 

NOTE: If you do not want to receive a paper check, you must update your direct deposit information. Please follow the steps to enter your direct deposit information.