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  2. Operations Process
  3. Quality and Performance

Quality and Performance

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  • Quality Score Review Process
  • Quality Score Intervention
  • How does my Quality Score affect how I see shifts?
  • Premier Rate
  • No Call, No Show (NCNS)

Do you still have questions? Call us at 617-971-8344 between 5 AM and 1 AM, email us at careteam@intelycare.com, or chat with a live agent 24/7.


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