Skills Checklist FAQs

What is the Skills Checklist? 

 The Skills Checklist is a comprehensive assessment of key skills and experiences relevant to your nursing specialty or role. It helps verify your competencies and ensures you are matched with the right facilities and shift opportunities. 

As an active IntelyPro, you are required to complete this checklist annually to keep your qualifications up to date. This process helps reflect your growing expertise and ensures compliance with facility requirements. 

Q. How do I complete the Skills Checklist? 

A. You can complete your Skills Checklist by following the instructions below.  

• IntelyCare App: Navigate to the main menu. From the main menu, select “Trainings & Courses.” In Training & Courses, select “Complete Skills Checklist.” 
• Via Shift Acceptance: Attempt to accept a locked shift. When you click "Unlock this Shift," you will be prompted to complete the Skills Checklist.
• Via the Explore Page: You can also access the Skills Checklist from the Head Start banner at the top of the Explore page in the app. Once completed, the results are sent to onboarding for approval, which typically takes 24-48 hours. 

Q. Why do I need to update my Skills Checklist? 

A. Your Skills Checklist must be completed annually to ensure your skills remain up to date. As you gain experience, your competencies evolve, and keeping your records current reflects your growth. 

If your Skills Checklist is expired or missing, you will be unable to accept shifts at facilities that require them. Updating these documents on time helps maintain your eligibility for work. 

Q. Why is the Skills Checklist for my specialty so long? 

The Skills Checklist is designed to be comprehensive because it applies to multiple facility types within your specialty. Instead of requiring separate checklists for different settings, we use one inclusive checklist to cover a broad range of skills and experiences. 

IntelyCare uses your completed Skills Checklist to match your skills with the appropriate facility type within your specialty. It's okay if you don't have experience in every skill listed—this information helps ensure you're placed in environments that align with your expertise while maintaining flexibility in shift opportunities.

Q. How can I check if my Skills Checklist is up to date? 

A. You can check the status of your Skills Checklist and Competency Exams in the app. If your documents are approved, you are all set. If they are marked as Missing, Rejected, or Expired, you must update them to continue accepting shifts in certain facilities. 

Q. What do I do if I encounter issues with the Skills Checklist? 

A. If you experience any issues or delays, Please utilize our IntelyCare in-app chat feature for immediate assistance.

Q: How can I make sure I am taking the correct steps to stay compliant with IntelyCare? 

A: To stay compliant, you should: 

1. Read and respond to IntelyCare Quality Assurance emails.
2. Review My IntelyCare App notifications.
3. If you are planning to update credentials for your annual requirement, plan to do so a minimum of 24-48 hours prior to your current Skills Checklist’s expiration.